R18 - Follow up on an overdue invoice

WHEN TO USE
The due date has passed and your current payment record confirms that this invoice remains unpaid.

SUBJECT
Follow up on invoice [number]

TEMPLATE EMAIL - REPLACE EVERY BRACKETED FIELD
Hi [contact],

I am following up on invoice [number] for [amount and currency], which was due on [date]. My payment record shows it is unpaid as of [reporting date].

Could you confirm when payment is expected? If there is a question about the invoice, please let me know so I can address it.

[Your name]

CHECK BEFORE SENDING
Check status immediately before sending. Do not add a late fee, threat, extension or work suspension unless it reflects your actual decision and terms.

ILLUSTRATIVE SITUATION - GUIDANCE FOR YOU, NOT PART OF THE EMAIL
Invoice NL-102 for $1,200 USD was due on October 29 and is verified unpaid on October 30. Refer to that invoice specifically.
